Privacy Policy

Introduction

Digital Domination Marketing, LLC is committed to protecting your privacy and securing your personal and financial information.

This policy explains how we collect, use, and safeguard data across our application and services.

Use of Google Account Sign-In (Tork by Digital Domination)

When you sign in with Google, we collect your Google Account email address, basic profile information such as your name and profile picture, and your unique Google user identifier (the OpenID "sub" claim). We do not request access to Gmail, Google Drive, Calendar, Contacts, or other Google services.

We use this information to create and authenticate Tork user accounts, identify users across sessions, and send account and app communications.

Google account information is stored on encrypted U.S. servers, transmitted via TLS, and access-controlled to authorized personnel only. We do not sell, rent, or trade this data, and we do not use it for advertising or for training AI/ML models.

We retain data while accounts remain active. You can request deletion by contacting billing@digitaldomination.ai, and verified requests are fulfilled within 30 days.

• ▸Google Account email address
• ▸Basic profile information (name and profile picture)
• ▸Unique Google user identifier (OpenID "sub" claim)

Information We Collect

We collect personal information such as your name, email address, and contact details.

We also collect financial information through Plaid, including account balances, transaction history, and account identifiers. We do not collect or store your bank login credentials; Plaid handles these securely.

• ▸Personal information: name, email address, contact details
• ▸Financial information via Plaid: account balances, transaction history, account identifiers

How We Use and Share Information

We use the information we collect to provide and improve our services, enable financial data integrations through Plaid, analyze business performance insights, and communicate with you about your account.

We do not sell or rent your personal or financial data. Information may be shared with trusted service providers and with Plaid Inc. as needed to deliver the service.

• ▸Provide and improve services
• ▸Enable financial data integrations via Plaid
• ▸Analyze business performance insights
• ▸Communicate regarding your account

Data Security and Retention

Our security measures include encryption in transit and at rest, role-based access controls, and multi-factor authentication for internal systems.

We retain data as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request deletion at any time.

Your Rights, Third-Party Services, and Updates

You may request access to, correction of, or deletion of your data, or withdraw consent for its use, by contacting billing@digitaldomination.ai.

Our application uses third-party services including Plaid. By using the application, you acknowledge that your information will be processed according to Plaid's Privacy Policy.

We may update this Privacy Policy periodically, and updates will be posted in the application.

Automated calling, texting, and AI voice agents

With your prior express written consent, we may contact you by phone or text message, including calls placed using automated technology, an artificial or prerecorded voice, or an AI voice agent. Consent is never a condition of purchasing any goods or services, and you can revoke it at any time by any reasonable method: saying "stop" or "do not call" during a call, pressing 9 when prompted, replying STOP to a text, or emailing privacy@digitaldomination.ai. We honor revocations within 10 business days. Our full opt-out procedures are in our Do Not Call Policy at digitaldomination.ai/do-not-call-policy/.

Marketing text messages state message frequency and carrier rates when you opt in. We do not sell or share your mobile phone number or your text-messaging consent with third parties for their marketing.

Call recording and transcription

Calls between you and Digital Domination, including calls handled by an AI voice agent, may be recorded and transcribed for quality, training, and compliance. We apply an all-party consent standard nationwide: recording is disclosed at the start of every recorded call, and you can decline by ending the call or asking to be contacted another way. Recordings and transcripts are categories of personal information (audio and electronic information) under applicable privacy laws.

We state plainly whether voice data trains AI models: we do not use your call recordings or transcripts to train our own AI models, and we contractually limit our service providers' use of them to providing services to us.

Service providers and subprocessors

We use third-party service providers to operate our business, including: HighLevel Inc. (LeadConnector) for CRM, forms, calendars, telephony orchestration, and messaging; telephony carriers for call and text delivery; large-language-model and speech providers that power AI voice and chat features; transcription providers; payment processors; and cloud hosting providers. Each processes personal information only to provide services to us under contractual restrictions.

Retention schedule

Consent records (including the text of the disclosure you agreed to, the date, and related metadata) are retained for a minimum of 5 years. Call recordings and transcripts are retained for up to 24 months unless a longer period is required for a legal obligation or dispute. Do-not-call requests are retained for a minimum of 5 years. Lead and client records are retained for the duration of the relationship plus the period required by tax and legal obligations.

Your US state privacy rights

Depending on your state of residence, you may have the right to know, access, correct, and delete personal information we hold about you, to opt out of the sale or sharing of personal information, to limit use of sensitive personal information, and to not be discriminated against for exercising these rights. We do not sell personal information for money. To exercise any right, email privacy@digitaldomination.ai with your request; we will verify your identity and respond within the period your state's law requires. We honor opt-out preference signals such as Global Privacy Control where required.

Nevada residents: under NRS 603A you may direct us not to sell covered information. Submit verified requests to privacy@digitaldomination.ai; we respond within 60 days (extendable by 30 days where permitted).